Customer Service
Submitted by Anonymous on Sat, 01/30/2010 - 12:47.
Your customer service does not seem to be very effective; I purchased your product, have not received a license key, no one is answering the phone, and response to emails sent to support are taking hours. This is very disappointing and frustrating.
Customer Service
Hi Dave,
Our support was not accessible because of weekend. We don't provide online support during weekend. Sorry.
We responded you via email on Sunday and resent you the license key. The problem was in invalid email entered by you during purchasing.
Best regards, Andrej
Synqit team