Bugs, problems, suggestions

I am suffering from a

I am suffering from a problem of importing contacts. Please help me out.

Problem with contact emails

Hello, I have also the same problem with the upload of my contact with the email adresses. It concerns particularly Gmail contacts and Outlook emails. Not the others contacts. Please let us know advices about that. Thank you.

Problem with contact emails

Hi,

Synqit imports phone numbers only.

Cheers, Andrej
Synqit team

error in sync with all contacts

The sync function appears to work because it is transferring contacts but only about 12 of my 901 contacts. Message appears:

---
INFO: Retrieve contacts from the source. Source type: Outlook. Trial mode.
INFO: Import contacts from Outlook folder: Personal Folders\Contacts
INFO: Received 901 Outlook contacts.
INFO: Initialize connection to Skype. Please allow Synqit to access Skype.
ERROR: Synqit did not get approvement to access Skype. Please start import again and allow Synqit to use Skype. More information on http://synqit.com/stepbystep#SkypeConnect
ERROR: Syncronization was not finished.
---

please advise

error in sync with all contacts

According to the log, Synqit haven't got your authorization to access Skype. Please open Skype and find "allow access" dialog on the top-right panel. Find more info on http://synqit.com/stepbystep. Contact me on Skype if you still have the problem.

"Refresh Licenses" fails

I purchased this plug-in and get "unable to connect to the internet" when attempting to update my licenses. I have turned off my firewall and have access to the internet in every other application running on my laptop.

Please advise.

"Refresh Licenses" fails

Hi,

Please contact us directly on support@skypesync.com

Known installation problem

On some computers SkypeSync installation fails with error message:
Unable to install or run the application. The application requires that assembly office version 11.0.0.0 be installed in the Global Assembly Cache (GAC) first.

We working on solving the problem. Please contact support to get temporary fix for the problem.

Known installation problem

The problem is solved in new version. Please download a new version from the download section.

Installation problem on 64 bit Windows

An error may be occurred during installation on Windows 64 platform :
"This version of the .NET Framework 2.0 is not supported on a 64-bit operating system".

We are working on solving the problem.
Workaround is to install 64 bit NET Framework 2.0 manually from Microsoft Download Center

Possible installation problem:

An error may occur during SkypeSync installation. Error description is: "System Update Required: Unable to install or run the application. The application requires that assembly stdole Version 7.0.3300.0 be installed in the Global Assembly Cache (GAC) first."

The problem may occur if there is no Outlook installed on the computer
We submitted the fixed installation package to Skype Extras site. Update can take from 2 to 5 days.
For possible workaround please contact SkypeSync support.

Possible installation problem:

Problem is solved in updated installation package. Release version remains the same - SkypeSync 1.5.

Zyb server problems

Unable to sync a Nokia N70 phone to zyb server. Probably has to do with the fact I am on pay as you go plan. This application is a nice thought but I am not happy with the way it (doesn't) work. Try to fix the possibility to synchronize contacts and calendar through the PC via cable or bluetooth connectivity. That would be great and I would be more than happy to buy the software.
A linux version would also be nice. I tend to use linux more and more over the last year due to safety issues.

Zyb server problems

John,

Thank you for your feedback. It is definitely valuable for us to determine features priorities. Direct PC synchronization is one of the major feature we plan in near future. You can subscriber on our RSS news to be informed about new releases.

To solve the current problem, try contact Zyb support on http://zyb.com/info/help/support to solve problem with synchronization with Zyb. You can also try sync with another Synchronization server, such as http://mobical.net, to figure out is it problem of you phone or it is problem of Zyb.

Regards, Andrej

Problems during contacts import

Currently, there is a problem during contacts import. read more...

Re: Problems during contacts import

Problem is solved. The problem was on Zyb side. No SkypeSync upgrade is requiered.

Contact with only Organization Name

Contacts with only an organization name and no first or last naem, show up in Zyb with the organization name in the name field which is exactly what is wanted. however, when these contacts are synched to Skype, they appear as unknown. Is there anyway they can named as in Zyb? Thanks.

Contact with only Organization Name

Hi,

The problem is solved. Fix will appear in the next version.

RE: Contact with only Organization Name

Hi,

We will need more info to help you. To provide us with more info please do the following:

  1. Start SkypeSync
  2. Enable verbose logging (menu Tools/Enable verbose logging)
  3. Start importing contacts
  4. After sync finished, open log file (menu Tools/View log)
  5. Try to find contact data that was imported incorrectly in VCardFormat - search by organization name, it should look like:

BEGIN:VCARD
VERSION:2.1
...
TEL;xxxxxxxxxxxxxx
your organization data
...
END:VCARD

Send the this part of log or the whole log (your username and password are not logged) to the support@skypesync.com.

Regards, Andrej

Skypeout numbers to mobile

Any proposals in mind to be able to transfer one's skypeout numbers to a mobile?
This project seems to be directed towards putting numbers collectively into skypeout.
I have been using skypeout for some years as my master library of numbers and now want to draw on that source to provide me with a library in my mobile phone, and backup in my p.c.

Skypeout numbers to mobile

Not bad idea.
Do you want to have contacts synchronized or one-way import (like it is currently implemented mobile to Skype) is ok for you?

It is a little bit tricky to have skype and a mobile contacts synchronized, because skype does not support history for contacts.
But import of skypeout contacts to a mobile can be implemented.
Only skypeout contact can be exported to a mobile, since mobiles usually do not support skype contact.

Any suggestions on this?

Regards, Andrej

Linux support

Hey,

Is there any chance we could get this on Linux? I don't know what parts of .NET you're using, but I'd imagine it wouldn't be too hard to run on mono?

Thanks!

Linux support

We haven't planned to support Linux so far.
But if it will be requested from a quantity of users, I think it should not be a big issue if Skype for Linux provides an appropriate API for contact management.

Regards, Andrej

Some unicode characters

One bug is found during importing contacts with some unicode characters. Contacts imported into Skype but with strange symbols instead of these unicode characters.

Will be fixed in next release.

Regards, Andrej

Some unicode characters

Problem with unicode characters is solved in SkypeSync Beta3 version. Get it from Download section.

Thank you

Thank you. I confirm that problem is fixed.
You are very quick to reply, one of my friends sent a message and you replied right away.
This is a great service.
Roseline